The platform

What is an agentic orchestration engine?

AI agents are powerful — but on their own, you can't trust them in production. An orchestration engine puts agents inside a reliable, auditable process, alongside the people and systems they work with.

Why an engine at all

An agent alone isn't enough.

The same agent behaves very differently with an orchestration engine around it. Flip the switch:

Powerful — but you can't ship it

  • Unpredictable output, every run
  • No audit trail when it goes wrong
  • No human approval on high-stakes calls
  • Fails silently once it hits real scale

The same agent — now safe to run for real

  • Wrapped in a defined, repeatable process
  • Every step traced and auditable
  • Humans approve what matters
  • Reliable at enterprise scale

The idea

One engine. Agents, people, and systems — together.

The engine coordinates the work end-to-end and keeps the whole thing governed, audited, and open. No black box.

AI agents, people, and systems feed into one orchestration engine that produces a running, governed process.

How the engine works

Model. Run. Observe. Improve.

1

Model

Lay out the work as a visual flow — agents, people, and systems, on one BPMN canvas.

2

Run

The engine executes it: calling agents, routing tasks to people, connecting every system.

3

Observe

Watch every instance live. Every step is traced, timed, and auditable.

4

Improve

See where things slow down, then refine the flow — or let ProcessOS do it for you.

The key idea

Rules where you need certainty. Agents where you need judgement.

ProcessOS blends both in one process — and keeps a human in the loop wherever the stakes demand it.

What the engine does

Everything a process needs, in one place.

Model in BPMN

An open, visual standard the whole team can read — not code only engineers understand.

Run AI agents

Call any LLM or agent framework as a governed step in the flow.

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Keep humans in the loop

Route approvals and exceptions to the right people, with forms and SLAs.

Connect everything

500+ prebuilt connectors for ERP, CRM, ITSM, and your own APIs.

Decide with rules

DMN decision tables for the logic that must be exact and explainable.

Observe & audit

Live execution, full history, and an audit trail on every decision.

See it run

Watch an outcome become a process.

Describe the outcome

Onboard a new customer in under 24 hours
Discover
Re-engineer
Improve